Aurus Speciality Company Limited has adopted Six Sigma which can be described as a business process to improve bottom line by designing and monitoring everyday activities in ways that minimises defects while increasing customer satisfaction. Success is measured in number of defects per million opportunities. A Sigma level of 6 indicates only 3.4 defects per million opportunities. Six Sigma provides specific methods to analyse the process so that defects and errors do not arise in the first place. This results in near defect free end products, which increases profitability and customer satisfaction.
Aurus Speciality Company Limited Furfuryl and Furfuryl Alcohol product quality has been at Sigma levels of 6 since the beginning. The quality of the products has always been well within the sales specifications and consistent. Also there has been no quality claim from any customer since the plant has been started.